Your questions answered
At plate m8, we're dedicated to clarity and excellent service. We understand you might have questions when choosing your perfect number plate. This section aims to provide straightforward answers, ensuring you feel confident and informed throughout your plate m8 journey. We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to your success.
Frequently asked questions
Navigating the world of number plates can sometimes bring up questions. At plate m8, we want to make it as straightforward as possible. Here, we've compiled answers to the most common queries our customers have, ensuring you have all the information you need for a smooth purchase. It all began with a simple idea fueled by a deep passion. As a small business, we pride ourselves on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence.
How can i see what my number plate will look like before i buy it?
We've made it easy! Simply type your vehicle registration into the box provided on our choose your plate page, and you'll instantly see a live preview of how your custom number plate will appear. This interactive feature helps you visualise your design perfectly before you place your order.
What documents do i need to order a legal number plate?
To purchase a legal, road-ready number plate, you'll need to provide documentation to prove your identity and your entitlement to the registration number. This typically includes: Proof of identity (e.g., driving licence, passport, national identity card) and Proof of entitlement (e.g., V5C (logbook), V750 (certificate of entitlement), V778 (retention document), V796 (number plate authorisation certificate)). Please ensure you have these ready to avoid delays in your order.
How does plate m8 ensure the quality of its number plates and customer service?
At plate m8, quality and customer satisfaction are at the heart of what we do. All our legal number plates are manufactured to meet DVLA standards, using high-grade materials for durability and a premium finish. We pride ourselves on clear communication, prompt support, and a commitment to ensuring every customer receives a product they're delighted with. Your peace of mind is our priority.
Can i order show plates from plate m8?
Yes, absolutely! In addition to DVLA-approved legal plates, we offer a range of custom show plates for off-road use, car shows, or promotional purposes. While these offer greater design flexibility, please remember they are not legal for use on public roads. You can design yours on our choose your plate page.
What are your policies on delivery times, costs, and returns?
We aim for fast and reliable delivery across the United Kingdom. Standard delivery typically takes [[number]] working days, with expedited options available at checkout. Delivery costs vary based on your chosen shipping method, which will be clearly displayed during the ordering process. For detailed information on our delivery and returns policy, including how to return items, please visit our dedicated delivery & returns page.
Are your number plates dvla approved?
Yes, all our legal number plates are manufactured in accordance with current DVLA regulations (BS AU 145e) to ensure they are fully road-legal in the UK. This means they meet strict requirements for font style, spacing, size, and material reflectivity.
What if i receive a damaged or incorrect plate?
In the rare event that your number plate arrives damaged or is incorrect, please contact our customer service team immediately at [[email]] or [[phonenumber]]. We will promptly arrange for a replacement or resolution, ensuring your complete satisfaction.
Do you offer installation services or advice?
While we don't offer direct installation services, our plates are designed for easy fitting. We provide basic guidelines with your order, and many local garages or auto accessory shops in Leicester and across the UK can assist if you prefer professional installation.
Ready to design your plate?
We hope this section has addressed your queries. If you have more questions, or you're ready to see your new registration come to life, our team is here to help. Discover the plate m8 difference today! This is where our journey begins. Get to know our business and what we do, and how we're committed to quality and great service. Join us as we grow and succeed together. We're glad you're here to be a part of our story.